Six segments. We've operated inside each, on the OEM side and the dealer side. That depth is what every engagement starts with.
Volume and premium passenger brands — Toyota, Lexus, Honda, Volvo Cars, Polestar, BYD and the long tail.
Service drive transformation, VSS sales & rental, multi-resource scheduling for high-throughput workshops, OEM warranty integration, customer comms.
Heavy trucks, buses, light commercial — Volvo Trucks, Eicher, Ashok Leyland, Hino, RAM.
Fleet-grade DBM, MRSS for service contracts, parts P&L modelling, downtime SLA dashboards, OEM uptime-warranty patterns.
Brands where the CSI score is the P&L. Lexus, Volvo, premium European marques.
Concierge-grade digital reception, personalised welcome messaging, end-to-end customer journey orchestration, white-glove SLA tracking.
Importer-mandated platforms, brand-led rollouts, dealer network governance.
Standardised IS-Auto blueprints across a dealer network, central reporting layers, OEM-to-dealer warranty pipelines, partner enablement.
Multi-brand, multi-country importers running dozens of franchises.
Multi-entity SAP architecture, cross-brand reporting, centralised aftersales governance, integration between dealer DMS and importer ERP.
Spare parts businesses with their own P&L — wholesale, retail and warehouse operations.
SAP MM tailored for parts, Infomedia / Microcat integration, demand forecasting, warehouse picking optimisation, multi-tier pricing.
A 30-minute call to assess fit. No deck.